Is SingleFax Legit? What to Check Before You Pay

Is SingleFax Legit? What to Check Before You Pay

Updated 5 min read

Is SingleFax a scam? Who operates it, how pay-on-success billing works, and what to check before you send a fax.

People often search whether SingleFax is a scam before entering payment information. That is a reasonable check. This page explains who operates the service, how pricing and billing work, and what a delivery receipt confirms.

Is SingleFax legit?

SingleFax is an online fax service operated by Monocube LLC, located at 30 N Gould St Ste R, Sheridan, WY 82801. You can send a single fax without a subscription, starting at $0.99 for up to 10 domestic pages. Official pages include singlefax.com, pricing, and about. Support is available at info@singlefax.com.

What you can check here is the company name, the price shown before checkout, and a delivery result you can read. That does not mean every fax machine will answer, or that the IRS will accept a form they do not allow by fax.

Is SingleFax a scam?

Common concerns with online fax services include hidden charges, unexpected recurring subscriptions, and third-party ads. Here is how SingleFax operates:

  • Price first. The quote appears on the send page before payment. The domestic base rate is $0.99 for up to 10 pages, then about $0.08 per extra page, up to 100 pages. International destinations display their specific quote before sending.
  • No subscription for a one-time send. Guest checkout does not enroll you in a monthly plan. Company plans exist if you choose them. They are separate from a single send.
  • Pay on success for US, Canada, and Puerto Rico. We place a temporary authorization hold and capture it only if the fax is delivered. If delivery fails on these routes, the hold is released. Other destinations, and some high-cost US numbers, are charged when sent, and that charge remains if delivery fails. The send page states which rule applies before you pay.
  • Payment processing. Checkout is handled through Stripe. SingleFax never stores your full card number.
  • Wrong numbers. Delivered faxes cannot be refunded, even if sent to an unintended recipient, because the fax network already completed that delivery. Confirm all digits before paying.

See the refund policy for the 30-day money-back window on fax numbers and plans.

What a receipt proves

The email receipt shows that the fax network reported delivery to the number you entered. It does not prove that an agency, clinic, or court accepted the contents. If a document must go to a specific office, verify the number on that agency's official website. For IRS forms, consult how to fax the IRS and Form 1040 rules in IRS fax number for 1040.

What to do if something looks wrong

  1. Check whether your bank statement shows a pending hold or a captured charge.
  2. Review your receipt email for the destination number and delivery status.
  3. Email info@singlefax.com with the receipt and the last four digits of the card used. Do not include your full card number.

To send a document, visit send or receive a fax. To compare pricing options, the pricing page lists one-time sends, 30-day numbers, lifetime numbers, and team plans.

Frequently asked questions

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By SingleFax Editorial Team

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