SingleFax - Terms of Service

Company Definition

When we say "Company", "we", "our", or "us" in this document, we are referring to Monocube LLC.

Services Definition

When we say "Services", we mean our websites, including monocube.com, singlefax.com and others and any product created and maintained by Monocube LLC. That includes Monocube apps, whether delivered within a web browser, desktop application, mobile application, or another format.

User Definition

When we say "You" or "your", we are referring to the people or organizations that own an account with one or more of our Services.

Important Notice

We may update these Terms of Service ("Terms") in the future. Typically these changes have been to clarify some of these terms by linking to an expanded related policy. Whenever we make a significant change to our policies, we will refresh the date at the top of this page and take any other appropriate steps to notify account holders.

When you use our Services, now or in the future, you are agreeing to the latest Terms. There may be times where we do not exercise or enforce a right or provision of the Terms; however, that does not mean we are waiving that right or provision. These Terms do contain a limitation of our liability.

If you violate any of the Terms, we may terminate your account. That's a broad statement and it means you need to place a lot of trust in us. We do our best to deserve that trust by being open about who we are, how we work, and keeping an open door to your feedback.

Account Terms

1

You are responsible for maintaining the security of your account and password and for ensuring that any of your users do the same. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. We recommend all users set up two-factor authentication for added security. In some of our Services, we may require it.

2

You may not use the Services for any purpose outlined in our Use Restrictions policy, and you may not permit any of your users to do so, either.

3

You are responsible for all content posted to and activity that occurs under your account, including content posted by and activity of any users in your account.

4

You must be a human. Accounts registered by "bots" or other automated methods are not permitted.

Key Terms Summary

Payment & Refunds

• Free services are truly free - no hidden costs
• Paid services require advance payment
• All fees exclude taxes
• Cancellation takes effect immediately

Privacy & Security

• Data encrypted in transmission
• Backups and redundancies in place
• Access limited to support and security needs
• CCPA and GDPR compliant

Content & Ownership

• You retain ownership of your content
• Limited license granted to us for service provision
• Must comply with U.S. copyright law
• No pre-screening of content

Liability & Support

• Services provided "as is"
• Limited liability for damages
• No service-level agreements for most services
• Best effort support and uptime