singlefax
Privacy Policy
Last updated: October 8, 2025
This document includes provisions for California residents and outlines how we collect, use, and protect your personal information.
California Resident Notice at Collection
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act of 2020 ("CCPA"), requires us to provide some additional information to California residents. This Section only applies to you if you are a California resident, although please note that this information and the rights afforded herein are the same as offered to our other users in our main Privacy Policy. This Section does not apply to personal information we collect from our employees and job applicants in their capacity as employees and job applicants, as such information practices are described in separate policies.
The following chart details these activities:
Data Collection Summary
The following information details how we collect, use, and share your personal information:
Contact Information
Full name, phone number, email address
Service Interaction Data
Customer service interactions, surveys, support requests
Technical Information
Device info, IP address, usage data, login credentials
Optional Information
Professional details, profile photos, other voluntary data
| Category of Personal Information | Purposes of Use | Third Party Disclosure | Sharing/Selling |
|---|---|---|---|
| Contact information (full name, phone number, email address) | Provide Services; Communicate; Analyze and improve; Legal compliance; Security/fraud prevention | Affiliated entities; Service providers; Legal purposes | We do not share/sell |
| Customer service interactions (surveys, support requests) | Provide Services; Communicate; Analyze and improve; Legal compliance; Security/fraud prevention | Affiliated entities; Service providers; Legal purposes | We do not share/sell |
| Product interaction information | Provide Services; Communicate; Analyze and improve; Legal compliance; Security/fraud prevention | Affiliated entities; Service providers; Legal purposes | We do not share/sell |
| Internet/device information (IP address, device info, interaction data) | Provide Services; Analyze and improve; Legal compliance; Security/fraud prevention | Affiliated entities; Service providers; Legal purposes | We do not share/sell |
| Login information (username, password) | Provide Services; Legal compliance; Security/fraud prevention | Affiliated entities; Service providers; Legal purposes | We do not share/sell |
| Professional information (company name, address, title) | Provide Services; Communicate; Analyze and improve; Legal compliance; Security/fraud prevention | Affiliated entities; Service providers; Legal purposes | We do not share/sell |
| Other information (profile photos, voluntary data) | Provide Services; Communicate; Analyze and improve; Legal compliance; Security/fraud prevention | Affiliated entities; Service providers; Legal purposes | We do not sell/share |
For more information about each category of personal information, purpose of use, and third parties to which we disclose personal information, please see the "What we collect and why," and "When we access or disclose your information" sections of our Privacy Policy.
Your Choices Regarding "Sharing" and "Selling"
You have the right to opt out of our sale/sharing of your personal information for purposes of online analytics and advertising. Currently, we do not sell or share your data as defined by the CCPA and we have not done so over the past 12 months from the effective date of this Privacy Policy.
Other CCPA Rights
If we ever offer any financial incentives in exchange for your personal information, we will provide you with appropriate information about such incentives.
The CCPA also allows you to limit the use or disclosure of your "sensitive personal information" (as defined in the CCPA) if your sensitive personal information is used for certain purposes. Please note that we do not use or disclose sensitive personal information other than for business purposes for which you cannot opt out under the CCPA.
Please see the "Your rights with respect to your information" section of our Policy above for information about the additional rights you have with respect to your personal information under California law and how to exercise them.
Retention of Your Personal Information: Please see the "Retention Of Your Information" section below of our Privacy Policy for more information.
Shine the Light Disclosure
The California "Shine the Light" law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we disclose certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We currently do not disclose your personal information to third parties for their own direct marketing purposes.