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For personalized support or questions not covered below, please contact our dedicated team at:

Frequently Asked Questions

• How does SingleFax work?
• What security measures does SingleFax use?
• Why is there a fee for sending or receiving faxes?
• How is my payment information protected?
• Can I send faxes longer than 50 pages?
• What happens if I send a fax to the wrong number?
• What if the recipient's fax machine is not working?
• What is SingleFax's refund policy?

Key Information

• We use SHA-256 bit SSL encryption for secure connections.
• Files are deleted immediately after successful fax transmission.
• Payments are processed securely by Stripe.
• For faxes over 50 pages, please contact us directly.
• We attempt to send faxes up to 3 times over 3 days if issues occur.
• Refunds are not available for sent faxes, including misdirected faxes.