singlefax
Support Center
Get support for SingleFax - your all-in-one faxing solution. Find answers to common questions and learn how to contact our dedicated support team.
Contact Our Support Team
For personalized support or questions not covered below, please contact our dedicated team:
info@singlefax.comFrequently Asked Questions
How does SingleFax work?
What security measures does SingleFax use?
Why is there a fee for sending or receiving faxes?
How is my payment information protected?
Can I send faxes longer than 50 pages?
What happens if I send a fax to the wrong number?
What if the recipient's fax machine is not working?
What is SingleFax's refund policy?
Key Information
Security
- • SHA-256 bit SSL encryption for secure connections
- • Files deleted immediately after successful transmission
- • Payments processed securely by Stripe
Limits & Policies
- • For faxes over 50 pages, contact us directly
- • Up to 3 send attempts over 3 days if issues occur
- • No refunds for sent faxes, including misdirected ones
Business Hours
Support Availability
Our support team is available Monday through Friday, 9:00 AM to 5:00 PM EST.