How to port your fax number
67-second video walkthrough
Fax number porting walkthrough · 67 seconds
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Watch a 67-second fax number porting walkthrough: check eligibility, prepare your LOA and bill, submit for review and keep the old service active.
Transcript
0:00Switching fax providers? Keep your fax number. Keep the old service active until the transfer is complete.
0:06Choose Standard or Business and bring your existing number. In My Numbers, open Number transfers. Check portability first.
0:14Match the current carrier’s account holder, service address, account number and billing telephone number exactly. Add a transfer PIN only if required.
0:23Upload a signed Letter of Authorization and a recent carrier bill. The bill must be from the last thirty days. Sign the authorization within ninety days.
0:31New subscribers save a payment method, then submit for review. The eligible port-in fee is zero dollars. Subscription charges are separate. Billing starts after completion and verified fax routing.
0:43Follow the dashboard and correct any requested paperwork. Carrier timing varies. After confirmation, test receiving and sending before closing the old service.
0:54Read the full porting guide at singlefax dot com. Moving away costs ten dollars per regular number, or one hundred fifty dollars for a vanity number. Pay upfront, with a full refund after confirmed failure or cancellation.