Caremark Prior Authorization Fax: Form, Number and Checklist

SingleFax Editorial Team

Find the right Caremark prior authorization form and fax route. Check the plan, prescriber requirements, attachments and privacy safeguards.

Caremark Prior Authorization Fax: Form, Number and Checklist

The fax number on CVS Caremark’s published Global Prior Authorization form is 1-888-836-0730. Use it only when the prescriber confirms that form applies to the patient’s plan and request.

We checked the official non-Medicare Global form on October 7, 2026; its printed revision is March 18, 2024. Re-check the official page and the current request the day you send. A plan or drug-specific form may direct the office elsewhere.

Verify the form before sending

Published formFax on the formSend
CVS Caremark Global Prior Authorization, non-Medicare1-888-836-0730Open HIPAA fax to Caremark

If the office received a different prior authorization request, compare its destination and requirements with the plan’s instructions. Do not send a coverage appeal, pharmacy claim or unrelated insurer’s precertification form to this number just because it concerns a prescription.

Build the prescriber packet

The Global form requests patient and plan identifiers, prescriber details, medication information, diagnosis and supporting clinical information. The prescriber completes the attestation and required signature/date. Follow the requested attachments rather than sending an entire chart.

Before uploading, check the packet as a document:

  • Is the form complete, including any pages after the signature page?
  • Can the recipient read the member ID, prescriber contact details and medication information?
  • Are the supporting pages in the order referenced by the request?
  • Are signatures and dates visible, without a scanner cutting off the page edges?
  • Does the fax destination match the form being used today?

Keep an exact copy of the submitted packet in the office’s approved records system. That makes it easier to respond if the reviewer asks for a missing attachment or a clearer page.

Use the HIPAA flow for PHI

Prior authorization paperwork can contain protected health information. Use SingleFax HIPAA fax and complete the electronic BAA before uploading PHI. The Caremark link above opens that flow with the destination filled in. Confirm that your organization is authorized to transmit the information and check the recipient again before sending.

Use a cover sheet with the prescriber office’s callback information, department and page count. Keep clinical details off the cover when they belong in the request itself. A confidentiality statement can help identify a misdirected fax, but it does not replace recipient verification or a BAA.

HIPAA sends have their own quote and pricing in checkout. Pay-on-success describes the transmission charge; it does not depend on whether Caremark approves the medication.

After transmission

Save the receipt and follow the request through the plan’s or prescriber’s normal status channel. If more information is requested, identify which pages are needed and confirm where to send the response before transmitting it.

For an urgent clinical situation, the prescriber should follow the plan’s urgent-review instructions and assess the appropriate clinical next step. Do not treat a fast fax result as an authorization decision or a substitute for that assessment.

For related paperwork, see workers’ compensation fax destinations. Government licensing documents belong in the DMV fax directory; use the recipient for that particular job.

Common questions

The checked non-Medicare Global Prior Authorization form lists 1-888-836-0730. Verify that this is the correct form for the patient’s plan and medication before sending.
Do not assume so. Use the plan-specific request, current drug criteria and destination supplied to the prescriber. The Global form is one published route, not a universal number for every product or appeal.
The prescriber supplies the clinical information and completes the required attestation. A patient can help the office identify the request, but should not substitute their own answers for the prescriber’s clinical assessment.
Open the HIPAA fax flow and execute the electronic BAA before uploading PHI. Verify the recipient and your authorization, then upload only the required documents.
No. Follow the form’s criteria and the prescriber’s assessment. Delivery speed is separate from clinical review, plan eligibility and the authorization decision.
No. Confirm the request was received and follow its status with the plan or prescriber. A transmission receipt does not establish coverage or approval.